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Customer Reviews of Kightlinger Motors In Coudersport PA

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All Reviews Rating

4.37

★★★★☆

531 Reviews

They were on Time and my Vehicle was Service in a very Prompt Matter, All my Question and Concerns were Answer !
Great service and very fast when waiting for the truck. Experience has been great with these folks and always willing to work with you and do there best to make sure it’s done right
Service staff was friendly and efficient!!
This week I was traveling from MT to CT. I started having issues with my truck and trailer braking system. The parts department and Josh the service manager were a great help getting me back on the road again. Josh had a tech work my issue in between other jobs to trouble shoot my issue. We resolved the issue and I was able to get back on the road again with trailer brakes working and I arrived home late that night but safe. Thanks to Josh, parts department, and the ladies at the service desk for all your help this week. It was appreciated.
I ordered a new truck. My sales representative Travis Brown was nothing short of amazing throughout the entire process. He kept me updated the entire time, was fair with my trade in and overall a great guy. The dealer was clean, well organized and put off that “home town” feel in which I loved. I even got to meet the owner! Thank you Kightlinger for the great experience!
Me and my husband have bought our last 2 cars from here. We could not be happier. We worked with Travis and he got us in the car we wanted with a payment that worked for us. I recommend going here if you are looking to buy a new car.
My 2021 Acura needed a new oil pan after an accident. Kightlinger had to order and wait for the part but completed a good repair for the amount of the estimated charge. My service assistant Shirley was especially helpful and patient throughout the process.
Our 6 th purchase and we will return for our next vehicle. Wonderful to deal with.
While they seemed very busy, almost short staffed, the employees there definitely kept a positive attitude and friendly /personalized customer service.
i loved it
On time and quick service.
The service was great. The staff was attentive and friendly and the repairs were done in a timely fashion. I would highly recommend Kightlinger Motors for all of your auto needs.
Visiting the area from Florida in our 28' RV, for dark sky starwatching. Steep mountain inclines proved too much for the serpentine belt at a very high elevation. Took hours to acquire a big rig tow down to Kightlinger Motors. From first point of phone contact through, estimate and repair... absolutely the kindest folks throughout. Should we need a vehicle in the future, we'd highly consider purchasing from this place,.. regardless of the drive to get here!
The showroom area and waiting area are very clean. Restrooms are clean and easily accessable. Staff in the service department are always courteous and friendly. Car was serviced quickly and we were back on the road in about 45 minutes.
love doing business with them. they do all the work for us and we drive off
The sales person Chad Perkins was extremely helpful and worked with us on picking out just the right vehicle, The closing agent was even better as he found us an extra $1250 in cash back bonuses without me even asking him, I’d highly recommend Kightlinger Motors to anybody looking for a Chevy or a Ford
Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.
Very great service people are friendly get you right in and out quick very great dealership to work with
Rory was great! He made the process very easy for me!
Arrived at my appointment early, took vehicle for repair early. They gave me a very thorough explaination of problem, and how to avoid future issues. Work completed in a short time.

Website Rating

Good experience with sales and with service hardley any wait time at either place
I was completely satisfied with my sale. AJ gave me the best deal and did not quit searching until he did. :) he was also able to send my car out for a sunroof to meet my satisfaction!!
Service Writer Colleen was super kind and professional. Service was completed on my Chevy HHR, clean comfortable waiting area provided until quick work done (under an hour)!
Kathy was very helpful in scheduling my appointment and also getting me a loaner vehicle while mine was being repaired.
The Rollback picked me up early on the 28th of February around 9:45 am them we traveled down to Card Creek to my sons house. The driveway was icy and I spun out late in the evening before and was down on the axle on the driver's side. Billy studied the situation over sense because after backing down the driveway there is a single width wooden bridge to cross. After some discussion and a couple of attempts with a single cable Billy backed across the bridge and had to use the drivers side wench and the center cable the truck came out of the ditch. Because of the previous attempts to pull it out the speed sensors were packed with ice and snow and warning lights were flashing all over the dash. Bill loaded it up on the rollback and headed back to the shop where on Monday afternoon Neil pulled the truck in and dug all the ice and snow from underneath, checked it over for damages, checked the fluid levels out and retuned to the service desk for his next mission. A great mechanic and very knowledgeable, one of the many saves in his career. Thanks
Gregg Walker's assistance in picking up and bringing back the car for this recall and regular service was outstanding. We are both restricted from driving due to medical reasons right now so this was really special for us. Thank you, Gregg.
It's always a pleasure working with kightlingers.
Very helpful folks and I am thankful GM took care of the issue with my truck.
outstanding service...thanks Neil!
Absolutely the best in the business! Friendly,courteous and always helpful. they go the extra mile to make your experience with them truly memorable. from service to purchasing, there is no better place.
Makes buying a vehicle fun. I had a very tight schedule to get this truck delivered and they pulled it off without a problem. Awesome job by everyone at Kightlinger Motors !
Friendly service. Questions i had about the vehicle i was interested in was answered with a quick response. The sales man Travis Brown. Was very helpful in finding the right vehicle for me.
Positive experience as usual from Kightlinger Motors!!
Good experience, everyone top notch
Neil is an amazing mechanic and did a fantastic job with my repair. Also, the girls in the office were extremely helpful and courteous!
Your professionalism and kind courtesy is greatly appreciated. Employees did an exceptional job in meeting my needs and the needs of my vehicle.
Routine oil change, appointment scheduled same day, great service
Great service
They take care of us! That is why we keep our business there!
I'm always well taken care of in the service dept. they are fast and efficient and Cathy is always a pleasure to deal with!

Google Rating

4.50

★★★★★

325 Reviews

They were on Time and my Vehicle was Service in a very Prompt Matter, All my Question and Concerns were Answer !
Service staff was friendly and efficient!!
This week I was traveling from MT to CT. I started having issues with my truck and trailer braking system. The parts department and Josh the service manager were a great help getting me back on the road again. Josh had a tech work my issue in between other jobs to trouble shoot my issue. We resolved the issue and I was able to get back on the road again with trailer brakes working and I arrived home late that night but safe. Thanks to Josh, parts department, and the ladies at the service desk for all your help this week. It was appreciated.
I ordered a new truck. My sales representative Travis Brown was nothing short of amazing throughout the entire process. He kept me updated the entire time, was fair with my trade in and overall a great guy. The dealer was clean, well organized and put off that “home town” feel in which I loved. I even got to meet the owner! Thank you Kightlinger for the great experience!
Me and my husband have bought our last 2 cars from here. We could not be happier. We worked with Travis and he got us in the car we wanted with a payment that worked for us. I recommend going here if you are looking to buy a new car.
Our 6 th purchase and we will return for our next vehicle. Wonderful to deal with.
While they seemed very busy, almost short staffed, the employees there definitely kept a positive attitude and friendly /personalized customer service.
i loved it
On time and quick service.
The service was great. The staff was attentive and friendly and the repairs were done in a timely fashion. I would highly recommend Kightlinger Motors for all of your auto needs.
Visiting the area from Florida in our 28' RV, for dark sky starwatching. Steep mountain inclines proved too much for the serpentine belt at a very high elevation. Took hours to acquire a big rig tow down to Kightlinger Motors. From first point of phone contact through, estimate and repair... absolutely the kindest folks throughout. Should we need a vehicle in the future, we'd highly consider purchasing from this place,.. regardless of the drive to get here!
The showroom area and waiting area are very clean. Restrooms are clean and easily accessable. Staff in the service department are always courteous and friendly. Car was serviced quickly and we were back on the road in about 45 minutes.
love doing business with them. they do all the work for us and we drive off
The sales person Chad Perkins was extremely helpful and worked with us on picking out just the right vehicle, The closing agent was even better as he found us an extra $1250 in cash back bonuses without me even asking him, I’d highly recommend Kightlinger Motors to anybody looking for a Chevy or a Ford
Very great service people are friendly get you right in and out quick very great dealership to work with
Rory was great! He made the process very easy for me!
Arrived at my appointment early, took vehicle for repair early. They gave me a very thorough explaination of problem, and how to avoid future issues. Work completed in a short time.
Cathy is the BEST !
I received a very quick appt., truck is running great. Will definitely bring any repairs and maintenance back there. Everyone was very pleasant and helpful. Thank you!

Facebook Rating

4.10

★★★★☆

172 Reviews

Great service and very fast when waiting for the truck. Experience has been great with these folks and always willing to work with you and do there best to make sure it’s done right
Pretty quick good job! Yes I’d go back.
Kightlinger Motors was awesome! We can’t express enough how grateful we are for the awesome customer service! We came a long distance, were surprised that someone picked us up from airport and drove us to a hotel paid for by Kightlinger! Chad from dealer was so attentive, even answered questions when he wasn’t at work! We love our purchase!
Friendly service, they have always taken care of all problems I’ve had. Thank you Travis, Dave, and the entire staff.
Mike and Kathy in your service department are great.They we're very accommodating while I was getting warranty work done. I appreciate their expertise in getting my issue resolved
I needed service work done on my truck and I called for an appointment. Cathy in the service department was amazing. She took care of everying from setting up the appointments through having the work was completed by the mechanics. I believe she went above and beyond helping us resolve the problems we were having with the vehicle. Thank you for making air experience a positive one.
My boyfriend just bought a beautiful new truck at Kightlinger Motors today!!!! Great place to do business!!! I bought a car from them last year and this is the 7th or 8th (or more) vehicle my boyfriend has purchased from them. Recommend them highly!!!!!!!!!!!

cars.com Rating

4.47

★★★★☆

21 Reviews

My 2021 Acura needed a new oil pan after an accident. Kightlinger had to order and wait for the part but completed a good repair for the amount of the estimated charge. My service assistant Shirley was especially helpful and patient throughout the process.

DealerRater Rating

4.70

★★★★★

12 Reviews

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.
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