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Customer Reviews of Kightlinger Motors In Coudersport PA

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All Reviews Rating

4.38

★★★★☆

596 Reviews

Everything was super easy and straightforward. I went in knowing what I wanted, and the salesman was perfect. He promptly brought the car around, let us test drive it and look it over and he did not hover or push. Which is exactly what I want in a car buying situation. We came back, sat down ready to buy. The whole process was quick and efficient. The entire staff was kind and accommodating. They were cool with us having our 5 year old with us. The paperwork went well too, there weren't any hidden fees or any shady pricing. I've dealt with that before from other dealers and was thrilled to have such an honest team here :)
Dealership got exactly what I wanted. Car rides extremely nice.
Excellent service! Must ask for Jennifer Jackson! Will be buying another truck soon!
Fast service
Travis Brown, Scott Miller, and staff did a very professional and through job making the purchase a pleasant experience!
I drove in from Illinois to purchase my truck here. Upon arriving, the truck had all accessories added, washed and ready to go . Can't thank Joe & Rory enough for the top-notch customer service!! I would highly recommend Kightlinger Motors to anyone looking at purchasing a vehicle!
Always a pleasure to deal with Kightlinger Motors.
Everyone at Kightlinger was pleasant to deal with and would definitely deal with Kightlinger again.
The salesman (Rory Kightlinger) did a great job in keeping me updated throughout the whole process.
Treated with respect by professional caring people during a stressful time. Would ighly recommend this dealership.
It's a great place with great people. They have made the automobile experience in my life a good one with people like that at a dealership that you can trust in today's world that's something to say. They have addressed all of my automotive needs whether it be buying servicing or roadside issues with no questions always courteous and respectful and no surprises when the bill comes due. I would recommend their services to anyone
They not only changed my oil but brought my car back to me at work. That is a great service.
Always happy with service
They were on Time and my Vehicle was Service in a very Prompt Matter, All my Question and Concerns were Answer !
Great service and very fast when waiting for the truck. Experience has been great with these folks and always willing to work with you and do there best to make sure it’s done right
Service staff was friendly and efficient!!
This week I was traveling from MT to CT. I started having issues with my truck and trailer braking system. The parts department and Josh the service manager were a great help getting me back on the road again. Josh had a tech work my issue in between other jobs to trouble shoot my issue. We resolved the issue and I was able to get back on the road again with trailer brakes working and I arrived home late that night but safe. Thanks to Josh, parts department, and the ladies at the service desk for all your help this week. It was appreciated.
I ordered a new truck. My sales representative Travis Brown was nothing short of amazing throughout the entire process. He kept me updated the entire time, was fair with my trade in and overall a great guy. The dealer was clean, well organized and put off that “home town” feel in which I loved. I even got to meet the owner! Thank you Kightlinger for the great experience!
Me and my husband have bought our last 2 cars from here. We could not be happier. We worked with Travis and he got us in the car we wanted with a payment that worked for us. I recommend going here if you are looking to buy a new car.
My 2021 Acura needed a new oil pan after an accident. Kightlinger had to order and wait for the part but completed a good repair for the amount of the estimated charge. My service assistant Shirley was especially helpful and patient throughout the process.

Website Rating

Good experience with sales and with service hardley any wait time at either place
I was completely satisfied with my sale. AJ gave me the best deal and did not quit searching until he did. :) he was also able to send my car out for a sunroof to meet my satisfaction!!
Service Writer Colleen was super kind and professional. Service was completed on my Chevy HHR, clean comfortable waiting area provided until quick work done (under an hour)!
Kathy was very helpful in scheduling my appointment and also getting me a loaner vehicle while mine was being repaired.
The Rollback picked me up early on the 28th of February around 9:45 am them we traveled down to Card Creek to my sons house. The driveway was icy and I spun out late in the evening before and was down on the axle on the driver's side. Billy studied the situation over sense because after backing down the driveway there is a single width wooden bridge to cross. After some discussion and a couple of attempts with a single cable Billy backed across the bridge and had to use the drivers side wench and the center cable the truck came out of the ditch. Because of the previous attempts to pull it out the speed sensors were packed with ice and snow and warning lights were flashing all over the dash. Bill loaded it up on the rollback and headed back to the shop where on Monday afternoon Neil pulled the truck in and dug all the ice and snow from underneath, checked it over for damages, checked the fluid levels out and retuned to the service desk for his next mission. A great mechanic and very knowledgeable, one of the many saves in his career. Thanks
Gregg Walker's assistance in picking up and bringing back the car for this recall and regular service was outstanding. We are both restricted from driving due to medical reasons right now so this was really special for us. Thank you, Gregg.
It's always a pleasure working with kightlingers.
Very helpful folks and I am thankful GM took care of the issue with my truck.
outstanding service...thanks Neil!
Absolutely the best in the business! Friendly,courteous and always helpful. they go the extra mile to make your experience with them truly memorable. from service to purchasing, there is no better place.
Makes buying a vehicle fun. I had a very tight schedule to get this truck delivered and they pulled it off without a problem. Awesome job by everyone at Kightlinger Motors !
Friendly service. Questions i had about the vehicle i was interested in was answered with a quick response. The sales man Travis Brown. Was very helpful in finding the right vehicle for me.
Positive experience as usual from Kightlinger Motors!!
Good experience, everyone top notch
Neil is an amazing mechanic and did a fantastic job with my repair. Also, the girls in the office were extremely helpful and courteous!
Your professionalism and kind courtesy is greatly appreciated. Employees did an exceptional job in meeting my needs and the needs of my vehicle.
Routine oil change, appointment scheduled same day, great service
Great service
They take care of us! That is why we keep our business there!
I'm always well taken care of in the service dept. they are fast and efficient and Cathy is always a pleasure to deal with!

Google Rating

4.50

★★★★★

344 Reviews

Everything was super easy and straightforward. I went in knowing what I wanted, and the salesman was perfect. He promptly brought the car around, let us test drive it and look it over and he did not hover or push. Which is exactly what I want in a car buying situation. We came back, sat down ready to buy. The whole process was quick and efficient. The entire staff was kind and accommodating. They were cool with us having our 5 year old with us. The paperwork went well too, there weren't any hidden fees or any shady pricing. I've dealt with that before from other dealers and was thrilled to have such an honest team here :)
Dealership got exactly what I wanted. Car rides extremely nice.
Excellent service! Must ask for Jennifer Jackson! Will be buying another truck soon!
Fast service
Travis Brown, Scott Miller, and staff did a very professional and through job making the purchase a pleasant experience!
I drove in from Illinois to purchase my truck here. Upon arriving, the truck had all accessories added, washed and ready to go . Can't thank Joe & Rory enough for the top-notch customer service!! I would highly recommend Kightlinger Motors to anyone looking at purchasing a vehicle!
Always a pleasure to deal with Kightlinger Motors.
Everyone at Kightlinger was pleasant to deal with and would definitely deal with Kightlinger again.
The salesman (Rory Kightlinger) did a great job in keeping me updated throughout the whole process.
Treated with respect by professional caring people during a stressful time. Would ighly recommend this dealership.
They not only changed my oil but brought my car back to me at work. That is a great service.
Always happy with service
They were on Time and my Vehicle was Service in a very Prompt Matter, All my Question and Concerns were Answer !
Service staff was friendly and efficient!!
This week I was traveling from MT to CT. I started having issues with my truck and trailer braking system. The parts department and Josh the service manager were a great help getting me back on the road again. Josh had a tech work my issue in between other jobs to trouble shoot my issue. We resolved the issue and I was able to get back on the road again with trailer brakes working and I arrived home late that night but safe. Thanks to Josh, parts department, and the ladies at the service desk for all your help this week. It was appreciated.
I ordered a new truck. My sales representative Travis Brown was nothing short of amazing throughout the entire process. He kept me updated the entire time, was fair with my trade in and overall a great guy. The dealer was clean, well organized and put off that “home town” feel in which I loved. I even got to meet the owner! Thank you Kightlinger for the great experience!
Me and my husband have bought our last 2 cars from here. We could not be happier. We worked with Travis and he got us in the car we wanted with a payment that worked for us. I recommend going here if you are looking to buy a new car.
Our 6 th purchase and we will return for our next vehicle. Wonderful to deal with.
While they seemed very busy, almost short staffed, the employees there definitely kept a positive attitude and friendly /personalized customer service.
i loved it

Facebook Rating

4.20

★★★★☆

217 Reviews

Great service and very fast when waiting for the truck. Experience has been great with these folks and always willing to work with you and do there best to make sure it’s done right
Fast and friendly service
Pretty quick good job! Yes I’d go back.
Kightlinger Motors was awesome! We can’t express enough how grateful we are for the awesome customer service! We came a long distance, were surprised that someone picked us up from airport and drove us to a hotel paid for by Kightlinger! Chad from dealer was so attentive, even answered questions when he wasn’t at work! We love our purchase!
Great sales and service. Would recommend
Friendly service, they have always taken care of all problems I’ve had. Thank you Travis, Dave, and the entire staff.
Mike and Kathy in your service department are great.They we're very accommodating while I was getting warranty work done. I appreciate their expertise in getting my issue resolved
my sales rep was beyond helpful and put me at ease with such a costly investment. she explained things in my terms and helped me so much with all my extra paperwork and all the set up of my car.
Good work. Not great on communication as to when the car is complete or if there is a delay in getting what is needed to make an appointment
Kightlinger’s is awesome. They take care of you from the moment you purchase a vehicle to the services you need to maintain it and when you are ready to trade. I always get first class service. Plus it is nice to see the people who work there out in the community. You support them and they support you. Winning combination.
I recently had my car serviced at Kightlinger and was very pleased with the professionalism and friendliness of the staff. Thank you for helping me get on the road so quickly.
We just had a wonderful experience with them. Aj did an amazing job getting us exactly what we wanted! Highly recommend Kightlingers for your vehicle needs.
I needed service work done on my truck and I called for an appointment. Cathy in the service department was amazing. She took care of everying from setting up the appointments through having the work was completed by the mechanics. I believe she went above and beyond helping us resolve the problems we were having with the vehicle. Thank you for making air experience a positive one.
My boyfriend just bought a beautiful new truck at Kightlinger Motors today!!!! Great place to do business!!! I bought a car from them last year and this is the 7th or 8th (or more) vehicle my boyfriend has purchased from them. Recommend them highly!!!!!!!!!!!

cars.com Rating

4.50

★★★★★

22 Reviews

It's a great place with great people. They have made the automobile experience in my life a good one with people like that at a dealership that you can trust in today's world that's something to say. They have addressed all of my automotive needs whether it be buying servicing or roadside issues with no questions always courteous and respectful and no surprises when the bill comes due. I would recommend their services to anyone
My 2021 Acura needed a new oil pan after an accident. Kightlinger had to order and wait for the part but completed a good repair for the amount of the estimated charge. My service assistant Shirley was especially helpful and patient throughout the process.

DealerRater Rating

4.60

★★★★★

12 Reviews

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.
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